Managing Product Delivery

The purpose of the Managing Product Delivery process is to manage and control the work between the Project Manager and the Team Manager by placing certain formal requirements on the accepting, executing, and delivery of products.

Objective

The objective of the Managing Product Delivery process is to ensure that:

• Products assigned to the team are authorized and agreed upon.
• The team is clear about what has to be produced and understands the effort, time and cost.
• The planned products are delivered to the expectations and within tolerance.
• Accurate Progress information is provided to the Project Manager by the Team Manager.

The Managing Product Delivery process views the project from the Team Manager’s point of view in the same way the Controlling a Stage process is from the point of view of the Project Manager.

The Team Manager does the following to ensure that products contained in the Work Packages are created and delivered:

• Accepts and checks Work Package from the Project Manager.
• Creates a Team Plan to show how these products will be developed.
• Gets the products developed (executes the products).
• Demonstrates that products meet their quality criteria. (Tip: Use Quality Review Meeting.)
• Respect the interfaces (who to talk too) outlined in the Work Packages
• Obtains approval for each product.
• Delivers the completed Work Packages to the Project Manager.

Managing Product Delivery Activities

• Accepting a Work Package: The Team Manager accepts the Work Package from the Project Manager and creates the Team Plan to manage the development of the products.
• Executing a Work Package: The team produces the products, requests the quality checks, obtains approval, and reports to the Project Manager using the Checkpoint Report.
• Delivering a Work Package: Delivering a Work Package is delivering proof that the products are complete.

This involves ensuring that the Quality Register is updated, that approvals are done, that products are delivered as described in the Change Control Approach , and that the Project Manager is notified.

Inputs

• The Authorization to deliver a Work Package comes from the Project Manager.
• The Work Package contains the information required by the Team Manager (for example, Product Description , which include the quality criteria, tolerances, description of work, frequency of checkpoint reports, etc.)

Outputs

• Checkpoint Reports are created regularly by the Team Manager to keep the Project Manager informed on the progress of the Work Packages.
• Quality Register is updated when products have passed or failed their quality tests. The Project Manager can also view the Quality Register to check on the MP process.
• Update Configuration Item Records: The status of products will change so the CIR documents must be updated (e.g., Status can change from “To develop” to “Developed” to “Quality Tested”, etc.)
• Approved Products are the products that have been created and delivered. They will be handed over as described in the Change Control Approach document.
• Completed Work Package is the notification sent by the Team Manager to the Project Manager to advise them the Work Package is complete.

Roles and Responsibilities

• Project Manager
  • Authorizes Work Packages (Controlling a Stage process).
  • Reviews Checkpoint Reports and Quality Register (Controlling a Stage process).
• Team Manager
  • Manages the development of the products.
  • Sends Checkpoints reports.