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Benefits Management Approach

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The purpose of the Benefits Management Approach is to identify the benefits and most importantly, to select how the benefits can be measured so that it is possible to show that they have been reached. You can then compare the new results to the current situation as it is today or at the start of the project (baselined measurements).

The Benefits Management Approach must include information on the expected timeline for these benefits, i.e., when the benefits can be expected and measured, and who will gather the information.

Tip: If you can’t measure a benefit, then don’t claim it as a benefit

Who is responsible?

  1. Created (facilitated) by the Project Manager in the Initiation Stage
  2. The Senior User will normally provide most to the information
  3. The Project Board will approve the Benefits Management Approach at the end of the Initiation Stage
  4. The Project Manager can check for realised benefits at the end of each stage
  5. The Project Manager can check for realised benefits at the end of the project and will schedule the post-project benefits reviews
  6. After the project, the Corporate or Program Management will take over the responsibility of checking for realised benefits.

The Benefits Management Approach has to cover the activities to find out whether the expected benefits of the project deliverables have been realized and how the products have performed when in operational use. Each expected benefit has to be assessed for the level of its achievement. There may also be unexpected side-effects, either beneficial or adverse and Time and effort have to be allowed to identify and analyse why these side effects were not foreseen.

Advice: The Benefits Management Approach is derived from the: Business Case and Project Product Description (in particular the acceptance Criteria) and other information provided by the Senior User

The Benefits Management Approach can take a number of formats, including: a document, spreadsheet or presentation slides; (just keep it as simple as possible).

The following quality criteria should be observed:

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discussion icon Written by: Frank Turley