Define roles and responsibilities

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In any project, people need to know what to do and what they can expect from others. From my perspective, this is one of the most important principles to get right from the beginning. PRINCE2 states that a project should have defined and agreed roles and responsibilities within an organization structure that engages the Business, User and Supplier Stakeholder interests.

Projects can have people from different departments or companies, so it is important that the project has a clear team structure, otherwise it might be impossible to manage the project.

According to PRINCE2, a project has 3 primary stakeholders. They are the Business sponsors, Users and Suppliers.

  • Business sponsors are those who make sure the project delivers value for money.
  • Users will use the products once created, so they receive the benefits.
  • Suppliers provide the resources and expertise to the project and produce the products.

This principle states that these three primary stakeholders must be correctly represented in the Project Management Team and in the Project Board.

Each role in the project management team has a defined role and agreed responsibility, so to summarize the principle of “Defined Roles and Responsibilities,” a good Project Management structure answers the questions “What is expected of me?”, “What can I expect from others?”, and “Who makes what decisions?”

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